If you create software solutions for the accounting profession, one of the most challenging hurdles you face in growing your SaaS business is making your customers (accountants) successful. CHURN can be a spiraling vortex that can take away your focus. Hiring customer success (CS) people can be a tricky decision from a timing and viability perspective. You can't afford to experiment with this crucial function.  Get our CS Consulting Services to set your CS function for sound footing and continued success.